"No human being is boring. If we feel bored, one of two things is happening - either the patient is avoiding what's really bothering him, and the words are a cover, or the patient is talking about an issue that we haven't resolved for our self, and boredom is our defense."
"A person’s access to medical care should not turn on just how skilled he is as an economic creature. While some of us are smarter, taller, and quicker than others, as human beings we are equal."
"Ich begreife nicht, dass die 3 Milliarden Euro, die jetzt mehr im System sind, nirgendwo ankommen. Das verstehe ich nicht, und das versteht auch niemand in der Bevölkerung."
"It is my privilege and duty to care for people who come to see me ---- as patients. There is a respect involved with that term which is absent from the term consumer, and which is important in maintaining the dignity of the individual."