"The trouble with many people’s notions of how to bring business innovation to health care is that they are saddled with assumptions that apply to other aspects of the business world, but do not necessarily apply to health care."
"If anyone is to blame for moving from a professional contract to a jump-through-the-hoops contract it is the government. All this comes, of course, from listening to management consultants who seem to think that people will work only for money and have no concept of professionalism. Professionalism is under threat. It is very sad."
"Ich begreife nicht, dass die 3 Milliarden Euro, die jetzt mehr im System sind, nirgendwo ankommen. Das verstehe ich nicht, und das versteht auch niemand in der Bevölkerung."