"The trouble with many people’s notions of how to bring business innovation to health care is that they are saddled with assumptions that apply to other aspects of the business world, but do not necessarily apply to health care."
"Can rational people ever be comfortable with government control of healthcare through a “single payer” system, knowing that the legislative system of representation is characterized by – and we mean this in the kindest possible way – ignorance, manipulation, short-term thinking, political tribalism and the urge to act in the absence of the facts? Especially when we know that the laws passed will then be administered by unaccountable bureaucracies?"
"Das Problem liegt darin, dass die Normen der Industrie auf Krankenhäuser übertragen werden, obwohl es um Menschenleben geht. Der Mensch im Krankenhaus ist heute kein Mensch mehr, sondern eine Fallpauschale."